Fleet Network has merged with Paywise.

Following the integration of Paywise into the Fleet Network family in 2023, we are excited to announce that later this year, we will be consolidating our operations and trading under a single brand, Paywise.

Paywise is a leader in the salary packaging industry since 1989 and is a trusted partner for hundreds of organisations Australia-wide.

Ahead of this change, we will be transitioning the management of all Fleet Network customers to Paywise over the coming months.

The transition to Paywise will provide benefits to both you and your staff.

Paywise is proud to offer industry-leading technology, including our web portals for Employers and Members and fully functional Mobile App.

Across our business, we pride ourselves on exceptional customer experiences, and the service you and your staff will receive will continue to be of the highest standard.

Employee transition process!

We have a comprehensive transition process to ensure a simple and seamless experience for both employer and employees.

Employer actions

Paywise actions

Employee actions

Salary packaging a vehicle explained.

Member Transition FAQs

How are my payroll deductions calculated?

Your Paywise salary packaging deductions have been established as per data provided from your previous salary packaging provided (beCarWise or Fleet Network).

Typically, your novated lease operates by having deductions made from your salary to cover the budgeted costs of financing and running your car. While some budgeted costs are fixed and therefore known in advance, others are conservative estimates based on a number of variable factors including kilometres driven and the price of fuel.

When will I receive my new Paywise fuel card?

We will dispatch your fuel card the same day your account is created, postage can take 4-8 business days.

Where can I use my fuel card?

Visit https://www.paywise.com.au/motorpass/ to learn more about your fuel card and find out where you can use it. We recommend checking before you use your card. Remember to advise Paywise 48 hours prior to large purchases ($800 and above) such as tyres and servicing.

Is there a limit on how much I can spend on my fuel card?

Spending should always be in line with your budgets, however we also have transaction limits in place to ensure your spending is controlled.

$800 limit on all individual transactions
$1000 limit on weekly spending
$2000 limit on monthly spending

If your transaction exceeds your daily or weekly transaction limit it will decline. Please contact Paywise 48 hours prior to all works that will cost $800 or more, to increase your transaction limit. You can call us on 1300 132 532.

How to request for Fuel Card Transaction Limit Increase?

If you require your limit increased, please fill out the form here.

Can I pay for fuel myself?

yes, you can lodge a claim via the mobile app for a reimbursement of expenses incurred.

How do I pay my vehicle registration?

Paywise can pay your rego on your behalf, log into the mobile app and use the claim tool to upload a copy of your registration tax invoice. You can select BPAY as the payment option to allow for a direct payment or, if you have already paid your rego and wish for a reimbursement, select your payment reimbursement bank account details.

Can I change my deductions?

Absolutely, please complete this form to contact our team with a request for a budget adjustment

What if I travel more than the budgeted number of kilometres?

If you are travelling more than initially anticipated, it is likely that your fuel costs will be higher than budgeted. It can also increase your servicing and tyres costs. In order to allow for additional expenditure, a budget adjustment will need to be made by increasing the deductions that are made from your salary. To request an adjustment to your budget please complete this form.

How do I see my budget and spent amounts?

You can see your total budget amount and total spent amount and a breakdown of these amounts in the Paywise App and Member Portal.

In the Paywise App, go to ‘Benefits’ in the footer menu and select your Novated Lease. Then choose the ‘Details’ option in the top-right.

In the Member Portal, login and then choose your Novated Lease benefit from the home screen. At the top you will see your Total Budget Amount and Total Spent Amount, and tap ‘Details’ to reveal a breakdown of these amounts.

Introducing Paywise – your new salary packaging provider.