Paywise has a commitment to delivering on our brand promise: highly personalised service and care, in the fastest response times imaginable. With over 35 years of service, we’re more than just a leading provider of novated lease and salary packaging services. We’re #1 in our commitment to member satisfaction, and the many happy reviews and referrals we’ve received are proof that we go above and beyond for our members, every time.
Trustindex verifies that the original source of the review is Google. People we friendly and worked quickly to help me.Posted on GoogleTrustindex verifies that the original source of the review is Google. Beau was a huge help over the phone. He spoke kindly, listened carefully, and took the time to explain everything clearly, including re-explaining things when I didn’t understand. He helped adjust my salary sacrifice contributions so they were set up in a simple “set and forget” way through to 2028. He worked out the number of pay cycles, as well as the start, end, and recommencement dates for each of my contributions toward meal entertainment, living expenses, and additional super contributions. He also adjusted my final week’s contributions so they were precise to the dollar for each service cap, which I really appreciated. Beau went above and beyond by emailing me the changes afterward for extra clarity. He made sure he understood exactly what I wanted, made the changes, and double-checked with me along the way to ensure I understood each step. This was excellent customer service. I greatly appreciated Beau’s patience, care, and attention to detail. Thank you, Beau! 😁Posted on GoogleTrustindex verifies that the original source of the review is Google. Posted on GoogleTrustindex verifies that the original source of the review is Google. Great support and excellent service form the team. Definitely go with these people - they are awesome.Posted on GoogleTrustindex verifies that the original source of the review is Google. I had an excellent experience with Paywise from start to finish while arranging the novated lease for my Geely EX5. Anthony, my leasing consultant, was outstanding. He was knowledgeable, responsive, and took the time to explain every step of the novated leasing process, making what could have been a complicated experience simple and stress-free. A big thank you also to Josie, the delivery coordinator, who kept me updated throughout the process. She was professional, organised, and ensured everything ran smoothly right through to delivery. The entire team provided top-notch customer service with clear communication, efficiency, and genuine care. I couldn't be happier with the experience and would highly recommend Paywise to anyone considering a novated lease. Thank you, Anthony and Josie, for making the leasing of my Geely EX5 such an enjoyable and seamless experience!Posted on GoogleTrustindex verifies that the original source of the review is Google. Whole experience was really well done. Jessica was very helpful and communicated well with me throughout the entire process. Overall, process was simple and made easier with the guidance of their staff.Posted on GoogleTrustindex verifies that the original source of the review is Google. My initial contact was with Chris Scafidi who was extraordinarily helpful and patient with my "can I get a quote on this one" and then "how about this one" before finally landing on a car. He answered all my questions and I appreciated his patience. I then got handed over to Geena Guo who dealt with the finalisation of contracts and car handover. She was also really helpful and patient and made sure the whole process ran smoothly. All in all an excellent experience and I understood where we were in the process the whole way and what I needed to do.Posted on GoogleTrustindex verifies that the original source of the review is Google. Great people, quick and easy to deal with.Posted on GoogleTrustindex verifies that the original source of the review is Google. Paywise team members Conor and Maryam helped with setting up of our novated lease last month and we are so happy with their non-pushy service. Everything from the quote process to settlement went quite smoothly. Thank you team!Posted on GoogleTrustindex verifies that the original source of the review is Google. Kellie went above and beyond to make the whole experience easy to understand and seamless. If you’re looking for a novated lease….Kellie is your go to person!Posted on Google