I would like to take a moment

I would like to take a moment and thank you for the good work you have done in your company. All the issues and questions I’ve had have been taken seriously and both the response time and quality have always been very good. The person who I have been liaising with is Emillie and I just want to say that I have been more than pleased with her attitude when helping me. I do not usually write letters for receiving good customer service, but in her case I feel that she has introduced me to new standards, thus I simply wanted you to know as her manager that I have had exceptionally good relationship with her and thus asked your contact details from her.