Introducing Paywise – your new salary packaging provider

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Following the integration of Paywise into the Fleet Network family in 2023, we are excited to announce that we will be consolidating our operations and trading under a single brand, Paywise.

Paywise is a leader in the salary packaging industry since 1989 and is a trusted partner for hundreds of organisations Australia-wide.

Ahead of this change, we will be transitioning the management of all Fleet Network customers to Paywise over the coming months.

The transition to Paywise will provide benefits to both you and your staff.

Paywise is proud to offer industry-leading technology, including our web portals for Employers and Members and fully functional Mobile App.

Across our business, we pride ourselves on delivering highly personalised service and care in the fastest response times imaginable.

Employer FAQ

What is a PDA?

Your PDA is the Payroll Deduction Advice issued via the Paywise Employer Portal. The PDA will be issued based on your payroll frequency and will detail the deductions per employee.

When will we receive our PDA?

The PDA is issued in line with your payroll frequency and can be scheduled to send at a time convenient to your payroll team. Timing can be amended to take into consideration public holidays or any other schedule requested by the employer.

How do we know the PDA is available?

As soon as the PDA is available within the Employer Portal, payroll staff with a login to the portal will be notified by email.

Can I make changes to the PDA?

Yes, deductions can be amended via the employer portal. You can leave notes to explain the change. If you require bulk changes, speak to one of our team members and we will assist with making these changes for you.

How many users can have access to the Employer Portal?

You can nominate as many as you like. Each will have their own login credentials, removing the need for shared logins.

How do we remove users from the Employer Portal?

Please send an email to PDA@paywise.com.auand we will remove the user for you.

How do we receive GST reports?

Your GST report is available for downloading via the Employer Portal on the second business day of each month, we will send you a email when the report is available.

What information is included within the GST report?

The GST Report is separated into two sections:

  1. 1. A summary version with value to pay to Paywise for GST contributions
  2. 2. A detailed version provides values relating to all participating employees for the following items
    • – Total purchases including GST
    • – GST on purchases
    • – After-tax contribution
    • – GST on sales

We need to make an adjustment to an employees salary packaging, how do I do this?

Adjustments can be made via the Employer Portal to individual members, you can use the notes section to advise our team why you have made the change or to provide instructions to our team in relation to the chanages such as an employee who needs to be terminated. If you require bulk changes, speak to one of our team members and we will assist with making these changes for you.